Shipping and Returns

How long does my order take to ship?

On-hand inventory (what you see on the site) ships within 3 business days.

Custom orders do take longer, as I need to source the correct materials. Hand-sewing and creating new products does take some time. Complexity varies by product. Please estimate that custom work will ship in around 6 weeks.

Do you offer international shipping? 

Not yet, but check back soon!

What is your return policy? 

While it’s my sincere intention that you will love the products you order, sometimes a return may be warranted, such as damage during shipping. Contact me at jennsleathercraft@gmail.com if you experience an issue with your purchase.