Shipping and Returns
How long does my order take to ship?
On-hand inventory (what you see on the site) ships within 3 business days.
Custom orders do take longer, as I need to source the correct materials. Hand-sewing and creating new products does take some time. Complexity varies by product. Please estimate that custom work will ship in around 6 weeks.
Do you offer international shipping?
Not yet, but check back soon!
What is your return policy?
While it’s my sincere intention that you will love the products you order, sometimes a return may be warranted, such as damage during shipping. Contact me at jennsleathercraft@gmail.com if you experience an issue with your purchase.